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Welcome to Whittalls Travels FAQs page!

Here, we aim to address your queries and provide clarity on various aspects of our services and travel experiences. Whether you’re planning your dream vacation or seeking assistance during your journey, we’re here to help. Browse through our frequently asked questions to find answers on topics such as booking procedures, destinations, transportation, accommodations, travel insurance, safety measures, and more. If you can’t find what you’re looking for, feel free to reach out to our dedicated customer support team, who will gladly assist you further. Your seamless travel experience with Whittalls begins here.

Why trust Whittalls Travels to plan your holiday?

For one, we take travel seriously at Whittalls Travels.

Since 1993, we’ve built a reputation as Sri Lanka’s premier destination management company. We also have excellent relationships with other renowned members – institutions and individuals – of the worldwide travel fraternity. This is why, in 2005, we expanded our offerings with a new service that helped travelers customize their tour of Sri Lanka.

 

Our team is full of people who are passionate travelers themselves – some of whom purport to know Sri Lanka like the back of their hand. This is incredibly useful because, as every traveler knows, not all location secrets are written down – some are fragments in the minds of the people who have experienced these locations beforehand; thus, the tours we customize are informed by this collective and individual knowledge of Sri Lanka.

Complex and a tad unpredictable, Sri Lanka can be a bewildering experience for a first-time visitor. But therein lies its beauty. A trusted local partner can help you avoid the potential pitfalls of traveling in Sri Lanka for the first time.

 Such issues include:

  • Drivers who can’t find the location of your hotel – after claiming they know where it is.
  • Unavailability of train tickets on the day of travel.
  • Drivers who, motivated by kickbacks and commissions, take you to unauthorized shops or tourist traps.
  • Being uninformed about local festivities and festivals

 

These issues can be simple, but they add up to valuable time that you’d rather spend having the time of your life – right?

For more information on why you should choose us as your travel company, read Our Story here. 

We offer competitive rates for our hand-picked, carefully trained chauffeur guides. Further, by booking with Whittall Travels, you gain insider knowledge of specific locations within Sri Lanka, as well as personalization of service throughout the duration of your booking.

Please contact us between 8:30 AM – 4:30 PM (+5:30) on +94 112 306 000 (only on weekdays) or email us at [email protected] and we will get back to you within 24 – 48 hours.

Please call Whittalls Travels at +94 112 306 000 or send an email to [email protected]

A member of our team will call and be happy to discuss your requirements at this point.

Please visit the Themes and Tours pages for more information. 

Star-class hotels, boutique hotels, bed-and-breakfast, and bungalows – Sri Lanka affords a range of options when it comes to accommodation, with options available for every budget. 

Sri Lanka’s Indigenous medical system is called Ayurvedic and is easily accessible to most visitors. Hospitals and spas that specialize in Ayurvedic treatment are widely available while some hotels offer special Ayurvedic packages and getaways.

For more information on Ayurvedic getaways, read our Wellness Tour here.